Aftermath of Fire Damage

9/7/2023 (Permalink)

fire flames in front of dark background

Dealing with the aftermath of fire damage to your home can be an overwhelming and stressful experience. It's tempting to postpone the restoration process, but that can lead to even more extensive damage. That's why you need caring professionals with experience to guide you through this crisis. At SERVPRO® of Jersey City North, The Heights, we treat you with respect and empathy, ensuring that your home and belongings are handled with the utmost care.

Postponing fire restoration can allow the extent of destruction and damage to your home to worsen. The longer you wait, the more repairs you may need, making restoration a top priority. Our team is available 24/7, ready to respond to your disaster as quickly as possible.

Immediate action is crucial when dealing with fire damage. A fast response helps minimize damage, limits secondary issues, and reduces costs. At SERVPRO® of Jersey City North, The Heights is dedicated to responding promptly when you need assistance. Our highly trained fire damage restoration technicians have the expertise and advanced training to restore your property quickly and thoroughly.

We focus on restoring rather than replacing because it's often less costly and disruptive. This "restore first" mentality allows us to return your home or business to pre-fire condition faster.

As a locally owned and operated business, we are part of the community and ready to respond to your smoke or fire damage emergency.

Our fire damage restoration services are tailored to each situation but generally follow the same process. This includes:

1. Emergency Contact
2. Inspection and Fire Damage Assessment
3. Immediate Board-Up and Roof Tarp Service (if needed)
4. Water Removal and Drying (if water damage is present)
5. Removal of Smoke and Soot from All Surfaces
6. Cleaning and Repair
7. Restoration

When you're facing fire damage, trust the professionals at SERVPRO® of Jersey City North, The Heights to restore your property with care and expertise.

NJ Hurricane Season: Are You Prepared for Water Damage?

9/7/2023 (Permalink)

waves forming in blue ocean as a result of hurricane

New Jersey's hurricane season typically spans from June through November, with the highest likelihood of storms occurring between August and October. While the Garden State might not be as hurricane-prone as some other coastal regions, it's essential for residents to be prepared. One of the significant risks associated with hurricanes and tropical storms is water damage to homes and businesses.

Water damage in the home often starts as a small issue that worsens over time. Problems like a leaky pipe, roof damage, or condensation may lead to extensive damage if not detected or addressed promptly. However, during hurricane season, the risks escalate, and the damage can be severe.

Here's what you need to know about preparing for water damage during NJ's hurricane season:

1. Inspect Your Property: Before hurricane season kicks into high gear, take time to inspect your property. Look for any existing issues like leaks, cracks, or damaged roofing that could be exacerbated during a storm.

2. Secure Outdoor Items: High winds can turn outdoor items into projectiles. Secure or store outdoor furniture, grills, and other loose items to prevent damage to your property or neighboring ones.

3. Check Drainage Systems: Ensure that your property's drainage systems, such as gutters and downspouts, are clear of debris and in good working order. Proper drainage can prevent water from pooling near your home's foundation.

4. Create an Emergency Kit: Assemble an emergency kit that includes essential items like bottled water, non-perishable food, flashlights, batteries, a first-aid kit, and important documents. Don't forget to include any necessary medications.

5. Develop an Evacuation Plan: Familiarize yourself with your community's evacuation routes and shelters. Have a plan in place for your family, including pets, in case you need to evacuate.

6. Consider Flood Insurance: Standard homeowners' insurance policies often don't cover flood damage. If you live in an area prone to flooding, consider purchasing flood insurance to protect your home and belongings.

7. Stay Informed: Monitor weather forecasts and stay informed about approaching storms. Sign up for emergency alerts and have a battery-powered weather radio on hand.

8. Trim Trees and Branches: Overhanging branches or weak trees can become hazards during strong winds. Trim trees and branches that could potentially damage your home or power lines.

Despite all precautions, water damage can still occur during a hurricane. If your home experiences water damage, it's crucial to act quickly to minimize further harm. Our team is available 24/7 to respond promptly and mitigate the damage, helping you get your life back to normal as soon as possible.

Don't wait until the next storm hits. Be proactive and prepared to protect your home and loved ones during New Jersey's hurricane season.

Biohazard Cleanup

9/7/2023 (Permalink)

Before and after of a toilet bio cleanup

In life, unforeseen and traumatic events can turn our world upside down in an instant. During these challenging times, having a trusted and experienced team by your side can make all the difference. At SERVPRO Team Majeski, we specialize in transforming chaos into cleanliness, handling even the toughest biohazard cleanup jobs with the utmost care and professionalism.

Compassion and Expertise in Action

Biohazard cleanup is a highly specialized field that requires not only technical expertise but also compassion and understanding. Our biohazard cleanup experts are not just skilled technicians; they are compassionate individuals who genuinely care about the well-being of our clients.

The Importance of Proper Handling

Biohazardous situations, such as crime scenes, trauma incidents, or hazardous material spills, require precise handling to ensure the safety of everyone involved. Our team is well-versed in the proper protocols, safety measures, and legal requirements for biohazard cleanup. We work diligently to mitigate risks and protect the health and safety of our clients and their communities.

Meticulous Cleanup for Your Peace of Mind

Cleaning up after a traumatic event involves more than just physical cleanup. It's about restoring a sense of safety and security to the affected space. Our meticulous cleanup process goes beyond surface cleaning; we ensure that every trace of biohazardous materials is removed, and the area is thoroughly sanitized. Our goal is to provide you with a clean, safe, and habitable environment once more.

Your Well-Being Is Our Priority

At SERVPRO Team Majeski, we understand that the aftermath of a traumatic event can be emotionally challenging. That's why we approach every job with empathy and respect. We aim to alleviate some of the burdens you may be facing by taking care of the cleanup process, allowing you to focus on healing and recovery.

Available When You Need Us

Disasters don't adhere to a schedule, which is why we're available 24/7 to respond to biohazard cleanup emergencies. When you reach out to us, you can trust that we'll be there promptly to assess the situation and begin the cleanup process, no matter the time of day or night.

Why SERVPRO: Protecting Unaffected Areas During Mold Remediation

7/10/2023 (Permalink)

Mold developing in the vicinity of a pristine white window frame.

Effective containment is of paramount importance when it comes to mold remediation, playing a pivotal role in thwarting cross-contamination and securing a seamless remediation process. At SERVPRO®, we place a premium on shielding unaffected areas within your residence.

Our fastidious methodology in fortifying your property during mold remediation stands as a linchpin of our service. By choosing SERVPRO, you opt for a partner dedicated to delivering meticulous, dependable, and professional mold remediation solutions.

Rest assured, your home’s well-being is our utmost priority. Count on us to safeguard your space and restore it to a clean and healthy environment. Our certified technicians meticulously assess the extent of mold infestation, employ state-of-the-art techniques, and utilize advanced equipment to ensure thorough remediation.

Choose SERVPRO for unparalleled mold remediation services that prioritize your peace of mind. Your trust in us is the driving force behind our commitment to excellence in every step of the process. We understand the importance of not only eliminating the mold but also preventing its return, and we're here to ensure a mold-free environment for your home and family.

Customer Testimonial

7/6/2023 (Permalink)

"We had a bathroom overflow in our office and needed someone to come fast. Two gentlemen from SERVPRO arrived promptly, cleaning up the mess, eliminating the smell, and setting up fans to dry the area. They kept us informed throughout the process. Highly recommended."

This testimonial highlights our commitment to prompt, reliable, and thorough restoration services. Our knowledgeable team utilizes advanced equipment to expedite drying and maintains open communication with clients. Trust SERVPRO for exceptional service. Contact us today.

Storm Season Preparedness: 7 Essential Tips to Protect Your Property

7/5/2023 (Permalink)

lightning flashing in dark sky at night

1. Create an Emergency Plan: Develop a detailed plan that includes evacuation routes, designated meeting points, and emergency contacts. Share this plan with your family or employees.

2. Secure Your Property: Inspect your property for vulnerable areas, such as loose roof shingles or weak tree branches, and address them promptly. Trim trees and secure outdoor furniture and equipment to prevent damage during strong winds.

3. Safeguard Important Documents: Store important documents, such as insurance policies, identification papers, and medical records, in a waterproof and fireproof container. Consider making digital copies as well.

4. Prepare an Emergency Kit: Assemble a well-stocked emergency kit that includes essentials like non-perishable food, water, flashlights, batteries, a first aid kit, and a portable phone charger. Keep it easily accessible in case of power outages or evacuation.

5. Backup Your Data: Regularly backup important data, such as documents, photos, and videos, on an external hard drive or in the cloud. This will ensure you don't lose valuable information in the event of a storm-related computer or device damage.

6. Stay Informed: Stay updated on weather forecasts and warnings through reliable sources. Have a battery-powered radio or a smartphone with emergency alerts enabled to receive timely information.

7. Contact SERVPRO for Storm Restoration: In case your property sustains storm damage, rely on SERVPRO's expertise. Our team provides emergency board-up services, water damage restoration, debris cleanup, and structural repairs. 

Prepare ahead and stay safe during storm season. SERVPRO is here to help you mitigate and recover from any storm-related damage.

Prepare For Flood Season!

6/13/2023 (Permalink)

As we enter the month of June, it's essential to be aware that we're approaching peak flash flood season. While flooding can occur at any time throughout the year, flash floods, which develop rapidly within a few hours of heavy rainfall, tend to be more prevalent during this period. At SERVPRO, we understand the devastating impact of flash floods on homes and businesses. That's why we want to ensure that you have the necessary information and precautions to protect yourself and your property. Here are some key insights to keep in mind: 

1. Flash flood season peaks in June and July, accounting for over one-third of total reports.
2. Flooding is the second deadliest weather event in the United States.
3. Summer floods, including flash floods, are on the rise worldwide, catching many people off guard.

• Stay Informed: Keep track of weather alerts and warnings in your area. Stay connected with local news channels and follow updates from the National Weather Service.
• Develop an Emergency Plan: Create a comprehensive plan for your family or business, including evacuation routes, emergency contacts, and essential supplies.
• Secure Valuables: Move important documents, heirlooms, and valuables to higher ground or elevated areas to minimize potential water damage.
• Install Flood Barriers: Consider investing in modern flood control solutions such as flood gates. These devices are easy to install and provide effective protection against floodwaters.

Flood Damaged Floor Repair

9/30/2022 (Permalink)

An NJ home gym was flooded but remediated by SERVPRO.

Storm surges can be dramatic and cause significant damage but with the proper tools and training, it doesn’t have to mean a total renovation.  The only good thing about storm surges is that the waters often recede as quickly as they rush in.  Hardwood flooring that is properly protected with polyurethane can withstand water penetration if remediation happens quickly.  At SERVPRO we have the right equipment and training to often save hardwood floors instead of removing them.  Here are three techniques we use.

First, our injecti-dry panel system is one way to extract moisture.  Our technicians use plastic sheeting to create a containment area and install dehumidifiers to regulate the moisture levels.  The panels are installed with special methods to reduce additional damage.  We then use moisture measuring meters to monitor the changing moisture levels all the way to the subfloor.

Second, we may utilize a heat drying system that heats the material to approximately 100 degrees.  Heat ducts are installed to remove the humid air and infrared monitors are used to monitor the drying process.

Finally, a Desiccant Dehumidifier may be used to introduce outside air which is passed through a dehumidifier before being introduced to the material.  Again, moisture monitoring equipment is used to measure the progress and reduce moisture at a controlled rate.

If you experience flooded floors call us to see if one of our methods can be used to save the material before you begin removing any material.

Thunderstorm Preparedness

7/29/2022 (Permalink)

A thunderstorm toppled a tree onto this house.

Each year, there are close to 100,000 thunderstorms across the nation. These frequent weather events can be scary, bringing strong winds, lightning, hail, and intense rain, all of which can cause personal danger and property damage.

Thunderstorms and tornadoes are not uncommon, even in NJ, especially in the spring and summer months. We must always be prepared for any weather that may come our way.

Your Severe Weather Communication Strategy

Understanding weather terms, particularly the differences between a watch and a warning is the first step in keeping your family safe. By knowing when to wait and when to go, you can clearly communicate with your household and activate the weather plan you have created together.

It is a good idea to have several ways to receive warnings from weather officials. Your cell phone and a weather radio from the NOAA are good tools to have ready when a storm is rolling in.

Create a designated safe area in your house (typically a bathroom or basement) and ensure that everyone in your family knows where it is. A communication plan for your household is also recommended to ensure that everyone can check in during and after a storm. Be sure this plan includes a way for anyone who may not be home at the time of the event to check in so that all can be accounted for.  Remember to consider pets.  My dog instinctively runs into the bathroom when she hears thunder.

Your Severe Weather Emergency Kit

An emergency kit can be prepared ahead of time and updated throughout the year. It should contain enough water and food for each member of your family to sustain them through 72 hours. First-aid supplies, flashlights, batteries, and any comfort items that can aid in the calming of your household should also be in the kit.  While you likely won’t stock the emergency kit with medication you should have some reminders with the kit to prompt you to gather essential medication prior to any evacuation.

Your Severe Weather Aftermath Checklist

Time matters after a storm, so it is essential to take quick action to mitigate losses. You should have a plan in place before a storm strikes so that you can act quickly and get your family to safety. As soon as you can, you should walk your property and assess any damage.

As you walk the property, pay special attention to your roof, windows, and doors to ensure they are still properly sealed and note any water damage that may have occurred.

If your home is damaged, call us at SERVPRO TEAM MAJESKI. We are available 24/7 and can offer you peace of mind after the storm as we make it, “Like it never even happened.”

Strength in Numbers

7/29/2022 (Permalink)

Vans from several of our franchises working on a Saturday at a commercial job in NJ.

When a client in NJ files an insurance claim, insurers know they need to rely on storm, fire, or water damage restoration specialists that are faster to any size disaster. Waiting for help to arrive can quickly lead to additional damage and rising costs. Instead of hoping to hear back from a company, have confidence in immediate assistance by relying on a trusted company that is prepared to help any time of the day.

Multiple Franchises:

SERVPRO TEAM MAJESKI operates 4 franchises across NJ.  Overall, SERVPRO has more than 1,700 franchises, which allows its team of professionals to jump into action the minute they get the call. No matter where the disaster happens, commercial services available include:

• Water damage restoration
• Fire damage restoration
• Mold Remediation
• Cleaning services
• Storm and major events
• Disaster recovery

Knowing that your emergency response team means working with professionals from the community also provides additional peace of mind. Being local, we care and are dedicated to ensuring everyone is satisfied with the restoration results. In addition to the local benefits, there is an additional bonus of each franchise being backed by a nationwide network. We work closely with national and local insurance companies, which boosts communication and makes the claim process easier for everyone involved.

Dedicated Professionals
Along with being faster to any size disaster thanks to a 24/7 emergency service, the people arriving at the disaster scene are certified professionals trained in property damage restoration. Along with employee certification training, technicians are required to be certified through the Institute of Inspection Cleaning and Restoration Certification. Training and certification are ongoing to ensure no matter where help is needed, the team answering the call has the latest skills to get a business back “Like it never even happened.”

When clients need help, it is vital to get assistance from a trusted company that is faster to any size disaster to avoid downtime, rising repair costs, and further damage.

TEAM MAJESKI

7/29/2022 (Permalink)

SERVPRO TEAM MAJESKI logo.

If you're in need of home restoration, SERVPRO TEAM MAJESKI is the best choice for the job! We have a team of experienced professionals who are dedicated to restoring your home or business back to its original condition. We understand that disasters can happen at any time, which is why we offer 24/7 emergency service. We also work with insurance companies to make the process as smooth as possible for you. So, if you're looking for quality service and professionalism, look no further than SERVPRO TEAM MAJESKI!

SERVPRO TEAM MAJESKI includes:

SERVPRO of Eatontown/Long Branch

SERVPRO of Hackensack/Little Ferry

SERVPRO of Jersey City North/The Heights

SERVPRO of Marlboro/Tinton Falls

SERVPRO TEAM MAJESKI is also partnered with most insurance companies, which means we can work directly with your insurance company to help you through the restoration process. We will work with you every step of the way to make sure you are satisfied with the service we provide

Please contact us today! We would be happy to answer any questions you may have. We look forward to hearing from you soon!

The Challenge with Mold Sampling

5/27/2022 (Permalink)

Noticeable mold growth in a home.

The Challenge with Mold Testing or Sampling

Is sampling for mold needed?

In most cases, if visible mold growth is present, sampling is unnecessary. Since no EPA or other federal limits have been set for mold or mold spores, sampling cannot be used to check a building's compliance with federal mold standards. Surface sampling may be useful to determine if an area has been adequately cleaned or remediated. Sampling for mold should be conducted by professionals who have specific experience in designing mold-sampling protocols, sampling methods, and interpreting results. Sample analysis should follow analytical methods recommended by the American Industrial Hygiene Association (AIHA), the American Conference of Governmental Industrial Hygienists (ACGIH), or other professional organizations.

Are there federal regulations or standards regarding mold testing?

Standards or Threshold Limit Values (TLVs) for airborne concentrations of mold, or mold spores, have not been set. Currently, there are no EPA regulations or standards for airborne mold contaminants.

Please note that SERVPRO does not conduct mold testing.  We are specialists in the remediation of mold and believe that separating mold detection and its remediation eliminates any potential conflict of interest.  Call us today for a free consultation.

Drying hard wood floors

5/27/2022 (Permalink)

Water from the bathroom damaged this bedroom floor which was dried and repaired rather than replaced.

Water damage to hardwood floors can be tricky.  SERVPRO of Jersey City North/The Heights has the ability and equipment to save your hardwood floors if it is addressed quickly.  After our technicians have accessed the loss and determined that the hardwood floors can be saved, will set up our specialized equipment.  Insurance companies and adjusters like it when we can save the floors because it is more cost-effective which in turn keeps down premiums.  The floor drying mat system removes the excess water from underneath the hardwood floors.  Stabilization takes between two to six days but in some cases may take longer.  The goal is to remove the visible cupping and to get as close to appropriate equilibrium moisture content without overdrying.  If you encounter water damage and your wood floors are affected, please call SERVPRO for a free consultation. We will respond quickly and help you with your loss and make it, “Like it never even happened.”

Commercial Carpet Cleaning

5/27/2022 (Permalink)

This commercial carpet is beginning to show signs of wear.

Routine carpet cleaning is important to commercial buildings because carpets act as a filter, trapping dirt, dust animal hair, and basically anything you walk on outside the building.  Manufactures suggest the following:

• If you have a spill attend to the stain as soon as possible because the longer the stain stands the harder it will be to remove later
• Buying a good vacuum and vacuum regularly so the soils don’t build-up
• Maintenance carpet cleaning in light soil rating = 1-2 times annually, medium soil rating = 6-12 times annually and heavy soil rating = 12-52 times annually

Clean carpets also allow for a healthier work environment, maintain the value of the property and send a message to your clients/customers that you take pride in your company and that shows them you will do the same for them.  If you would like to set up a carpet cleaning maintenance schedule please call us.

Tornado Prep

4/22/2022 (Permalink)

A tornado may have toppled this NJ tree.

I don’t remember hearing tornado warnings when I was younger.  Tornadoes were a phenomenon found in far-off places like Kansas.  However, over the past couple of years, tornado warnings have become common and some devastating tornadoes have hit NJ in the past year.  Is this the result of global warming?  Like everything these days that seems to be a political question, but the fact remains that it is a new threat that NJ residents and business owners now need to consider.

IF YOU ARE UNDER A TORNADO WARNING, FIND SAFE SHELTER RIGHT AWAY AND REMEMBER THESE TIPS:

1. Go to a safe room, basement, or storm cellar. If there is no basement, get to a small, interior room on the lowest level.
2. Stay away from windows, doors, and outside walls.
3. If you can safely get to a sturdy building, do so immediately.
4. Do not get under an overpass or bridge. You’re safer in a low, flat location.
5. Watch out for flying debris that can cause injury or death.
6. Use your arms to protect your head and neck.

After the storm has passed:

1. If you are trapped, cover your mouth with a cloth or mask to avoid breathing dust. Try to send a text, bang on a pipe or wall, or use a whistle instead of shouting.
2. Stay clear of fallen power lines or broken utility lines.
3. Do not enter damaged buildings until you are told that they are safe.
4. Save your phone calls for emergencies. Phone systems are often down or busy after a disaster. Use text messaging or social media to communicate with family and friends.
5. Be careful during clean-up. Wear thick-soled shoes, long pants, and work gloves.

Of course, the SERVPRO Ready Plan APP will also prove invaluable if a disaster does occur.  Download it from the App Store today.

How to use a Fire Extinguisher

3/31/2022 (Permalink)

A close-up photo of a fire extinguisher handle.

In a prior blog, we discussed the acronym R.A.C.E. which represents the steps to take in care of a fire.  Those steps are Rescue, Alarm, Contain, and Extinguish.  Another acronym used in training for a fire response is P.A.S.S. which stands for Pull, Aim, Squeeze, and Sweep.  These are the steps for using a fire extinguisher.

First, you want to make sure you have the correct fire extinguisher.  In most settings, an ABC class extinguisher is most common.  An ABC extinguisher puts out most fires including:

Class A fires – common materials including wood which typically produce Ashes.

Class B fires – flammable liquids that are typically stored in a Barrel, such as gasoline.

Class C fires – electrical fires that have an electrical Current

Fires that require a more specialized type of extinguisher include class D fires which are flammable metal or class K fires which are high temperature cooking oil fires.

The steps for using a fire extinguisher are:

P: Pull the pin that prevents the extinguisher from discharging accidentally.

A: Aim the nozzle at the base of the fire

S: Squeeze the handle/trigger to discharge the extinguishing agent

S: Sweep the nozzle back and forth to cover the burning material

Team Majeski

3/31/2022 (Permalink)

Dry ice blasting in NJ.

Why SERVPRO of Jersey City North/ The Heights?

SERVPRO of Jersey City North/The Heights is the newest SERVPRO franchise of owner John Majeski.  John currently owns 3 SERVPRO franchises across NJ serving clients from New York to South Jersey.  The expanding team allows us to have both redundancy and specialized resources.

Redundancy is important because disasters often happen all at once, such as a cold spell or severe storm.  Our ability to move resources and personnel around the state allows us to respond quickly even when there is a large demand for services.

Specialization is also important because many pieces of equipment are extremely expensive.  A single franchise would have a hard time justifying a major purchase, such as a dry ice blaster.  The ability to share resources amongst the Team Majeski franchises allows us greater capability.

Finally, being part of the national SERVPRO brand allows us to call on the resources of our corporate disaster response teams in the case of a major disaster.  Our teams also respond to these calls as we did last year when we sent multiple teams to Texas.

Large or small, when a disaster strikes, count on the SERVPRO franchises of Team Majeski to make it “Like it never even happened.”

Commercial Mold Prevention

3/31/2022 (Permalink)

SERVPRO vans outside a commercial facility in NJ on a Saturday morning.

Mold growth is NOT a new subject. In fact, many commercial structures end up closing their doors to business for months due to mold contamination.  That is why in any large facility the importance of maintaining that facility to deter water leaks, moisture problems, and poor air quality should be the main focus.

Most mold growth is discovered after we get called to remediate a water issue, and we discover it growing behind removed material such as sheet rock, sink vanities, cabinetry, etc. In many instances, the mold growth has gone undetected for months, if not years.

According to the Environmental Protection Agency, the key to mold control is moisture control. Solve moisture problems before they become mold problems.

Mold Prevention Tips

• Fix leaky plumbing and leaks in the building as soon as possible.
• Watch for condensation and wet spots.
• Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in the air (humidity). To increase surface temperature, insulate or increase air circulation. To reduce the moisture level in air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).
• Keep heating, ventilation, and air conditioning (HVAC) drip pans clean, flowing properly and unobstructed.
• Vent moisture-generating appliances, such as dryers, to the outside where possible.
• Maintain low indoor humidity, below 60% relative humidity (RH), ideally 30-50%, if possible.
• Perform regular building/HVAC inspections and maintenance as scheduled.
• Clean and dry wet or damp spots within 48 hours.
• Don't let foundations stay wet. Provide drainage and slope the ground away from the foundation.

Potential health concerns are also an important reason to prevent mold growth and to remediate/clean up any existing indoor mold growth.

Obviously staying on top of moisture issues is the key to keeping mold under control.
Should your commercial building need mold remediation, remember that SERVPRO has specially trained technicians that can handle the job. No job is too large or small, and we are available 24/7.

What to do in case of a fire

3/30/2022 (Permalink)

Jersey City, NJ firefighters and equipment in action.

What should you do if you encounter a fire in your home or business?  The common acronym R.A.C.E. provides some helpful guidelines.  This stands for Rescue, Alarm, Contain, and Extinguish.  These are the priority actions that should be taken.  Unfortunately, they are often not followed in a panic as people typically try to fight the fire themselves, which costs precious time.

Rescue – The priority is life safety.  Smoke and other deadly products of combustion can incapacitate an individual with just a few breaths.  The top priority is rescuing anyone who is in personal danger.

Alarm – Sound the alarm by hitting the fire button on your alarm system or calling 911.  A fire doubles in size every 45 seconds so alerting the fire department to begin their response is your second priority.

Contain – Stopping the spread of the fire is even more important than trying to extinguish the fire.  Closing doors is a simple and effective way of stabilizing the scene and limiting fire spread.  Moving a car away from a burning shed or using a garden hose to spray the vinyl siding next to a grill fire can likewise stop the fire from spreading and causing significantly more damage.  All of these actions should only be attempted if they can be done safely.

Extinguish – Only after the first three actions have been completed should you attempt to extinguish the fire.  Again, only if it can be done safely.  Keep in mind that different types of fires (electrical, grease, gas-fed) may require special techniques to extinguish.  At a minimum, every home and business should have an ABC class fire extinguisher handy as this is the most versatile type of extinguisher.

Of course, once the fire is extinguished, call SERVPRO because a quick response and immediate action can reduce the extent of smoke, water, and other damage.

Retail Floor Remediation

2/28/2022 (Permalink)

This recent job was caused by a sewage backup.

If your retail store suffers a water leak or flood, you must call SERVPRO as soon as possible. The faster we arrive, the more quickly we can take action to get your shop back to preloss condition so you can resume operating. 

One of the essential steps in fixing water damage in your NJ business is removing water from the carpets. Some of the issues with wet carpets include:

• Causing delamination and requiring replacing.
• Preventing you from re-opening your store.
• Providing a potential breeding ground for mold

Our teams have a range of tools to help with water extraction. We have truck-mounted and freestanding pumps to deal with large puddles of water, even if your business has multiple stories. We have small, light carpet wands for vacuuming water from the carpets’ surface and getting into remote areas. We also have extraction tools that rely on the weight of our technician standing on them to press the water out of the carpet.

It is often possible to save carpets from water damage with thorough drying.

Certified SERVPRO Cleaned

2/27/2022 (Permalink)

A team of SERVPRO technicians cleans an NJ school after a COVID-19 outbreak.

Let us help you get back to business

As our communities reopen, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral, pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned. Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded in our uniqueness. 3 C’s: Consult, Clean, and Certify.

Consult 

Every New Jersey business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

Clean 

Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning porous and non-porous surfaces, disinfecting non-porous surfaces, cleaning and disinfecting equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 

Certify

Once your New Jersey business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned Consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Preventing Workplace Fires

2/27/2022 (Permalink)

Firefighters battle a heavy fire in a commercial building.

Fire Safety in the workplace is important all year round and our team here at SERVPRO of Jersey City North/The Heights would like to review workplace fire prevention & safety.

 Here is a top-10 of tips to ensure a fire-safe workplace:

Step 1. Get Organized– Practice good workplace housekeeping. Clutter contributes to fires by providing fuel and by preventing access to exits and emergency equipment.

Step 2. Designated Smoking Areas – Smoke only in designated areas and extinguish smoking materials safely. Never smoke in storerooms or chemical storage areas.

Step 3. Fire Extinguishers – Maintaining the appropriate type and number of fire extinguishers and learning how to properly use a fire extinguisher.

Step 4. Electrical Hazards – Report all electrical hazards. Many fires start in faulty wiring and malfunctioning electrical equipment.

Step 5. Access to Control Panels – Electrical control panels need to have free access maintained so that the electricity could be shut off easily.

Step 6. Sprinkler Systems & Smoke Detectors – Never block sprinklers, firefighting equipment, or emergency exits. Observe clearances when stacking materials. Test sprinkler systems and smoke detectors at least annually.

Step 7. Chemical Safety – Use and store chemicals safely. Read the label and the Safety Data Sheet to determine flammability and other fire hazards. Provide adequate ventilation when using and storing these substances.

Step 8. Waste Control & Storage – Control the accumulations of flammable and combustible waste materials and residues so that they do not contribute to a fire emergency.

Step 9. Exits – Emergency exit diagrams should be posted and emergency exits should be well lit with neon-regulation signs.

Step 10. Contact Info – Employees should have a list of emergency contact phone numbers in case of emergency. Remember that people will often panic in an intense situation; therefore basics such as the company address, phone number, and floor plan should be posted.  The SERVPRO Emergency Ready Plan app is a great tool for collecting, storing, and sharing this information.

For additional information or a free consultation, please call us today.

Tools for extracting storm water

2/27/2022 (Permalink)

Boards severely damaged by water.

How Multiple Extractors Can Help Flooded NJ Properties

Effective water removal after a flood requires multiple extraction devices. These disasters can occur in both natural rising water levels and through the structural breaches that can plague homes and businesses after severe weather events. Considering the harsh Nor’easters we get in NJ, restoration teams should stay prepared to respond quickly with the equipment to help.

The need for flood removal in NJ residences is an immediate concern that follows these disasters and does not readily subside on its own. Many factors come into play when standing water exists. Choosing extraction equipment relates to the depth of the standing water, the materials exposed, the location of this damage, and the availability of power for the chosen equipment. Each of these factors can point our SERVPRO technicians to the appropriate extraction tools for the job.

In many cases, successfully removing all standing water from your property involves the use of more than one extracting tool or pump. Even in situations where we use powerful machines like the truck-mount or self-priming pumps to remove standing water, the intake hoses for these machines are not rated to work well when the depth of pooling water drops under two inches. Once this occurs and there is a noteworthy decrease in constant water draw, other units must pick up the remaining water.

Smaller and more portable units such as our wet-vacs with extraction wands can help to remove water once the overall depth drops below this critical two-inch margin. Eliminating as much of the standing water as feasible helps later drying with air movers and dehumidifiers to become more effective and efficient, so we remove as much pooling water and excessive moisture as possible with our light wands.

Flooding can be a devastating situation for many area homes after a severe weather event, but our SERVPRO of Jersey City North/The Heights team can help. We have multiple extraction units to help rapidly dry your property and make it “Like it Never Even Happened.”

Preparing your business for a disaster

2/8/2022 (Permalink)

SERVPRO of Jersey City North/The Heights assisting a commercial customer on a Saturday.

Disasters like water damage, fire damage or flood, no matter how big or small, can never be predicted.  But you CAN prepare for them!

The best way to reduce business interruption following a disaster is to plan for it NOW.  Preparation is a key component for making it through any size disaster, no matter how big or small.

According to the latest industry research, 50% of all businesses never recover after a disaster. Of the businesses that do open, approximately 75% of those businesses had a plan in place.

One of our most effective tools in helping customers in the event of an emergency is the ERP or Emergency Ready Profile. This profile provides all the critical information needed in emergency situations and minimizes business interruption.

The main reason to have an ERP done for your facility or home is:

• It provides a concise Profile Document that contains only the critical information needed in the event of an emergency.
• It is a guide to help you get back into your building following a disaster.
• It is an identification of the line of command for authorizing work to begin.
• It provides facility details such as shut-off valve locations, priority areas, and priority contact information.

This invaluable service is offered at no cost to our customers and leaves them with peace of mind that their home, office, or school will be ready for whatever happens.

This service can also be done for residential properties, so homeowners can rest assured they have the information at hand when a disaster strikes.

Be prepared! Call SERVPRO to schedule your Emergency Ready Profile and rest easy knowing that we will be faster to your disaster!

Proper Water Remediation

1/31/2022 (Permalink)

Water damage in warehouse.

Wastewater is any water that has been affected by human use. But did you know that there are different grades of wastewater? Should your home be affected by water damage, it is imperative to act quickly to mitigate damage and prevent further damage such as mold growth.

CLEAN WATER

Floodwater that does not pose an immediate health threat is known as clean water. Clean water floods can result from malfunctioning appliances, toilet holding tanks, and melting snow and rainwater. Clean water home floods are generally safe for you to clean up yourself, but remember--time is an important factor. Standing clean water can become greywater if left untreated.

GREYWATER

Greywater refers to wastewater that is not contaminated with fecal matter. As far as household wastewater goes, greywater could include water from bathtubs and showers, appliances such as dishwashers, a weather event, an overflowing plumbing fixture or appliance, or even a broken pipe.

When flooding occurs, it can saturate carpeting, furniture, and drywall. If you experience a home flood with greywater, wear protective gear, and keep children and pets away from the flooded area. If the flood is extensive, such as several inches of water in the basement, it is advisable to hire professionals to safely clean up and decontaminate the area. Cleanup must begin as soon as possible as greywater can become blackwater if left untreated.

BLACKWATER

Blackwater is wastewater contaminated with human waste, floodwater, or water contaminated with chemicals.

Blackwater floods are the most dangerous and the most destructive and must be cleaned and mitigated immediately. Because of the unsanitary conditions of the water, items such as carpets, upholstery, and drywall are often unsalvageable. Contact with blackwater can cause illness in both humans and pets.

Having water damage in your home is never a pleasant experience, and oftentimes it is destructive, and disruptive - affecting multiple rooms, floors, levels – of a home, office, or multiple dwelling. Knowing whom to call and when could mean all the difference in keeping contamination and damage to a minimum.

Remember that you can call SERVPRO of Jersey City North/The Heights twenty-four hours a day, 365 days a year. We will be there to survey and clean up your water damage quickly and get you back to your normal routine as quickly as possible.

Leaking Hot Water Heater?

1/31/2022 (Permalink)

Maintenance being performed on a hot water heater.

Sooner or later everyone will experience a leaking hot water heater.  But this minor emergency doesn’t have to become a major disaster.

Here’s a list of steps you can take to minimize the damage from a leaking heater:

Confirm that it is, in fact, your water heater that’s leaking.

Sometimes looks can be deceiving.  If you see a puddle of water under your hot water heater, it’s obvious why your first thought would be a heater leak.  But that may, in fact, not be the problem.

If it’s a small puddle, your first step should be to clean up the water and inspect the heater.  Do you see any wet fittings or other signs of leakage from the tank itself?  Check your surroundings for other water sources?  Maybe there’s a nearby window or pipe that is the actual source of the water you see.  Don’t forget about the effect of gravity!  If your floor slopes, the water may have traveled from a different source point to the place where it ultimately pooled.

Turn off the water.

If you do have a leaking water heater, the next recommended step is to turn off the water.

Your hot water heater should have its own shut-off valve.

If your valve is broken, you may need to shut off the water to your home.  If you need assistance, reach out to your local expert professionals.

Cut the power.

Whether you have a gas or electrically powered water heater, your next step is to shut off the fuel source that powers your heater.

A gas tank should have its own dedicated shut-off gas valve. You want to make sure the gas is off so your heater will be safe to work with. If you have an electric tank, you can shut off the power at the breaker. 

Try to determine the location and cause of the leak.

Now that the water and power are off, you will be in a better position to assess your situation and try to determine the location and course of your leak:

Check the pipes that connect to your heater for any loose fittings. This may just require quick tightening with a wrench. 

• Check your pressure relief valve. If the temperature or pressure is too high, this could be causing valve leaks. Your water heater should be around 120 degrees Fahrenheit and the pressure shouldn’t be over 80 PSI.
• Check the drain valve to make sure it doesn’t need replacing.
• Check the bottom of the water heater itself -- it may be that the tank itself is cracked and needs to be replaced.

If you determine that it is your tank that is leaking and the leak is serious, you may want to drain the tank to minimize further water damage.

Hopefully, the leak from your hot water heater hasn’t caused too much water damage. But if you need professional assistance, the restoration pros at SERVPRO of Jersey City North/The Heights are here to help. We’re equipped to handle any size water damage restoration needed for either residential or commercial buildings.

Winter Storm Prep for Businesses

1/31/2022 (Permalink)

A winter storm hits NJ.

New Jersey is getting a significant storm that can batter us with wind, rain, snow, and flooding.

If you own a business that is in a high-risk area for flooding, these tips can help you minimize the damage you may be unfortunate enough to endure

Get Prepared 

1. Store important documents and valuables in a location that will be dry and secure. 

2. Check your gutters and spouts to ensure they won’t be clogged.

3. Make sure to have a working sump pump.

4. If possible, move any electronics or other costly items to a higher floor or at least try to raise them several feet off the floor to minimize any flood damage.

Safety First

1. Turn off electricity in any affected areas.  Even if there’s a power outage, the power may be suddenly restored without notice and could cause a shock hazard.

2. Be cautious of any structural compromises or falling debris ff you choose to enter a damaged building. 

3. Keep out of the floodwater as much as possible to reduce the risk of slip-and-fall hazards and bacterial contamination.

4. Be sure to wear protective clothing – including slip-resistant shoes, gloves, eye protection, and a mask – in order to minimize potential risks.

Clean-Up ASAP

When flooding occurs, the quicker you can start your cleaning and restoration efforts, the better your chances of minimizing long-term damage and costs.

Here at SERVPRO of Jersey City North/The Heights, our expert technicians are available 24/7 to respond to any flooding emergency big or small.  We have the advanced training, skills, and equipment necessary to clean and restore your business to its pre-flood condition as quickly as possible.

Smoke Damage Requires Professional Help

1/31/2022 (Permalink)

The aftermath of a dryer fire in NJ.

Smoke damage can make your home a dirty, smelling mess. Whether you’ve suffered a major fire catastrophe or had smoke damage accumulate from the presence of fire in your home, you want to start cleaning up smoke stains as soon as you can in order to prevent permanent damage.

Our team at SERVPRO of Jersey City North/The Heights has seen our share of fire incidents as Professional Cleaning and Restoration Leaders in this community so, we know what smoke damage can do to a home.

Make Sure the Area is Safe

If your incident was a small kitchen grease fire, there is probably minimal risk. However, if the fire burned through a significant section of your home, you want to be sure the area you enter is structurally sound and cleared by officials before anyone can attempt to start fixing it.

Dispose of Everything that Can’t Be Salvaged

The first step of the cleaning process is to get rid of everything that can’t be saved.

Be especially wary of food that may have been contaminated, plastics that may have melted, or materials that are too stained to be cleaned.

Vacuum Up Debris

We have specialized equipment to clean up debris.

Soot is greasy, it is best to wait for a professional to clean soot-stained surfaces than make a bigger mess.

Clean up Odors

You can clean some fabric and upholstery yourself that may have avoided smoke stains may still have absorbed odors.

If you have fabrics that are dry clean only, be sure to take them to a dry cleaner that specializes in smoke removal or fire treatment.

For fabrics that can go in a washing machine, add a cup of white vinegar and a cup of baking soda to your regular load to clean the smoke damage. A mixture of white vinegar and baking soda can also be used to spot clean carpeting and upholstery.

Seal Surfaces

Even after a full cleaning, there may still be some lingering stains and odors. To mitigate this, we use a sealing primer.

We use specialized sealers for different surfaces. For example, on painted walls, we use a stain concealing primer followed by a topcoat of latex paint. For wooden surfaces, we use a sealer designed specifically for wood or particleboard.

If you need professional assistance in cleaning up after a fire incident, SERVPRO of Jersey City North/The Heights is here to help. Our specialized technicians have the advanced training and equipment needed to clean and restore your property, helping you get your life and property back to normal ASAP.

NJ Deep Freeze of 2022

1/31/2022 (Permalink)

Water from a broken pipe inside is causing icicles to form on the exterior wall of this NJ home.

New Jersey is experiencing a deep freeze that is expected to continue for at least the next week. This has and will result in frozen and bursting water pipes in many homes, offices, and schools throughout the region.

SERVPRO has been on the scene, helping many homeowners and businesses by extracting water and drying basements, crawl spaces, floors, and sheetrock.  

To avoid future frozen and broken pipes during long-time freezing temperatures, it is easy to take the following steps:

Outdoors:

• Wrap outside faucets
• Caulk around pipes where they enter the house
• Disconnect garden hoses
• Drain in-ground sprinkler systems

Indoors:

• Let a stream of water run if the temperatures dip below freezing
• Open cupboard and vanity doors in the kitchen or bathroom
• Make sure the thermostat is set to constant temperature

If, however, you do experience broken pipes, make sure you take quick action to have the water extracted and your home or business dried out properly. Call SERVPRO and we will make it “Like it never even happened.”

Cleaning a Flooded Basement

1/31/2022 (Permalink)

The roots of this tree penetrated and clogged a sewer line causing it to back up into a basement.

Groundwater flooding is basically water in your basement caused by seepage or flows through the walls or foundation floor. 

According to State Farm Insurance, there are four common sources of water entering basements.  Each source has its own specifics and requires its own course of action.

Surface water running down foundation walls.

If this is the first instance of water problems in your basement, the first thing to check for is surface water draining down next to the foundations. Water coming in at one location or only at the exterior foundation wall indicates surface water problems. Here are some things to look for once you get outside.

• Overflowing gutters: leaves
• Overflowing gutters: downspouts
• Downspout distance
• Pavement slope
• Sealant
• Landscape slope
• Irrigation

Groundwater in water-saturated soils is being pushed into the basement by hydrostatic pressure.

If no surface water sources are found, then the source of the water is likely subsurface groundwater under hydrostatic pressure. When the groundwater levels outside the basement rise above the level of the floor, the basement acts like a boat in a pond. If a boat is sitting in water, water will leak in through any open cracks or holes. It works the same way with a basement. Hydrostatic pressure can push water through hairline cracks.

Unfortunately, subsurface groundwater problems are more difficult and more expensive to fix than surface groundwater problems.

Storm sewer water from the municipal storm sewer system backing up into the home's existing perimeter foundation drain and leaking into the basement.

If you have an older house within town and the house has a basement with no sump pump, it is likely the perimeter foundation drain system connects directly into the city storm sewer system. If the level of the basement is below the street level, there is the potential of stormwater backing up in the city storm sewer system and being pushed into the perimeter foundation drain system. This can saturate the soils around the house at the basement level with stormwater under hydrostatic pressure, causing water to leak in.

• Underground springs
• Stormwater backing up
• Sewer water backing up

Sanitary sewer water from a clog in your home's sewer line. If there is a clog in the municipal sewer line, or the combined municipal storm/sanitary sewer system backing up into the home's drain system, it can cause sewer water to come up through sink drains and floor drains on lower levels.

Whatever the cause of water in your basement, remember it is important to have it dried out as soon as possible by a professional. SERVPRO of Eatontown/Long Branch is available 24/7 and will be able to get to your water damage quickly.

Training for Excellence

1/29/2022 (Permalink)

A photo of Meek holding his latest certification as a Water Damage Technician.

Congratulations to our technician, “Meek,” on completing his certification as a Water Damage Technician from the IICRC. At SERVPRO of Jersey City North/The Heights, we believe in service excellence and that begins with having professionally trained team members.  We don’t hire “laborers.”  We employ “Technicians” and invest in their training to tackle even the most challenging jobs professionally.  This particular certification from the Institute of Inspection Cleaning and Restoration Certification is the gold standard in the restoration industry.  Our team members are constantly taking courses to stay current on the latest trends, techniques, and tools of the trade.

Take a look at our reviews and you will consistently see comments about our professionalism in action.  We take pride in these skills and our ability to make someone’s mess, “Like it never even happened.”